Privacy Policy
Introduction
This privacy notice applies to all persons accessing the website: www.elsonlaw.me (hereinafter referred to as the “Websites”) operated by Elson Law ) (“we” or “us”) as well as all other persons connected to the use of the services or related services offered by the Websites. This privacy notice explains the type of data we collect and how we collect the data, the purposes of processing such data, the parties we disclose the data to and your rights relating to your personal data provided to us.
Our Commitment
We may from time to time require your personal information to be submitted for you to gain access to information and services offered through the Websites.
Your privacy is important to us. Therefore, we are committed to ensure that the confidentiality and security of all personal information provided to us are fully protected at all times in accordance with the Personal Data Protection Act 2010 (the “PDPA”), and may only be disclosed or used by us in accordance with this privacy notice or where it is permitted under the law.
What Information Do We Collect
We collect, share and process personal information provided by you depending on the service you access through us. The types of information we collect and process, or is processed on our behalf includes those required to establish your identity and background as an individual (e.g. name, age, marital status, identity documents, address, contact etc.).
- Why We Collect and Process Your Personal Information
The main purpose we collect and process information related to you is for the operation of the day- to- day business or services offered by the Websites, and includes those relating or incidental to such purpose, such as:
(a) Website Administration
- To administer the Websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- To allow you to utilise the functions and features offered on or through our Websites and system.
- To develop, support and maintain IT systems for the services offered.
- To keep this Websites safe and secure.
- To provide you with information relating to services offered through the Websites.
(b) Personal Identification and Assessment
To verify your identity, background and ensure the accuracy of information provided by you.
- To assess your eligibility and suitability to participate in our services.
- To conduct searches, inquiry with Government authorities or credit bureau or any third parties to ensure creditworthiness and for compliance with the law.
(c) Provision of Services
To generate agreements, contracts or other documents and incorporate details into documents.
- To respond to your customer service requests and support needs more efficiently.
- To understand how you and others (as a group) use the services and resources provided by us.
- To send you the information and updates pertaining to your order, and to respond to your inquiries, questions, or other requests.
- To keep you and/or related parties personally updated and informed through notices, letters and other documents and forms of communication.
- To perform all other obligations as a service provider whether present or future.
- To customize, market or improve our services or Websites.
- To keep an internal record and database for audit purposes.
- To update, manage and maintain your accounts.
- To carry out internal monitoring and control and enforcement of obligations of participants.
- To maintain a transparent system to enable risk related assessments.Other purposes which we deem necessary.
(d) Legal Compliance
- To prevent or report on any criminal act such as money laundering and fraud.
- To enforce our rights to recover debts owing to us or any other user of the Websites or any other remedies available to us whenever necessary.
- To comply with any obligation under applicable laws and for any other purposes permitted under PDPA.
- How Do We Collect Information
We will collect your personal information from a variety of sources including those mentioned below:
(a) Information collected from you directly:
- When you register or apply as a user for our services.
- When you enroll in a course provided by us.
- When you browse or visit our Websites and use any of our services.
- Via any verbal, written or electronic communications with us or our authorised agents.
- When managing or transacting your accounts and when making payments.
- When you subscribe to a newsletter, and in connection with other activities, services, features, or resources prepared or made available by us via the Websites and others.
- When you take part in surveys, promotions, and advertisements on the Websites etc.
(b) Other sources:
- Credit reporting agencies and publicly available sources such as searches at government authorities or agencies.
- Any other sources which has your consent to disclose your information.
- Other sources where permitted by law or not otherwise restricted.
- Personal Information about Third Parties
When you provide personal information related to third parties to us, such as your next of kin or nominees, you confirm that you have obtained their consent to do so and we are authorized to use or disclose such information. You will inform such third parties of their right to access their information held by us.
- Mandatory or Voluntary Information
It may be mandatory or optional for you to supply your personal information to us, depending on situations.
(a) Mandatory information
- Where such information is compulsory and MUST be provided by you. If you refuse to do so, we will NOT be able to offer our services to you.
(b) Voluntary Information
- Where such information is optional and you may choose whether to provide us with such information or otherwise. If such information is not provided, it shall not affect your use of our services.
- Disclosure to Third Parties
Apart from our staffs, employees, affiliates, subsidiaries, holding companies, we may share and disclose your personal information to certain third parties including but not limited to those mentioned below:-
(a) our insurers and/or professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.;
(b) our agents, representatives, advisers, consultants, operators, programmers, developers, engineers or system providers who are employed or engaged to run, process, or administer the Websites and services offered under the Websites;
(c) payment services providers we have chosen to support us with financial transactions relating to our Websites.
(d) other external professionals providing services to us or on your behalf such as auditors, advocates and solicitors, trustees, valuers, tax consultants, banks, financial institutions and accountants;
(e) liquidators/receivers and managers, auctioneers;
(f) prospective buyer(s) and/or dealer(s) of any of our business or assets;
(g) credit reporting agencies, debt collection agencies, regulatory authorities, police, officers and/or public authorities;
(h) any person(s) as required by any applicable laws, rules, regulations, court orders or guidelines;
(i) any of our assignees or transferees of our rights, interests or obligations; and
(j) any other person as required and authorized by us to run our day to day operations of the business and services offered vide the Websites.
We may process your personal data including contacting you for the purpose(s) stated herein via telephone calls, text messaging, emails, cross-platform mobile messaging applications, post, facsimile, social media or by whatsoever form of available modes of communication.
Transfer abroad
We may transfer your personal data to places outside Malaysia when carrying out any of the purposes stated herein.
Cookies
You agree and consent that we may from time to time set up cookies on your computer, and may access to those cookies. Cookies can be disabled and enabled in your web browser.
Any information so collected by us will be non-personal and anonymous and such information is obtained solely to understand your use of our Websites.
Your Right to Complain and Access Your Information
You may e-mail our customer support at info@elsonlaw.me if you wish to do any of the following:
(a) request to update/ change/ delete/ amend/ correct your personal information held by us by providing us with the specific details if the same cannot be done via your profile page;
(b) make any complaint or inquiry you have in respect of the use of your personal data;
(c) check or request from us any of your personal information being held or processed by us; and/or
(d) request from us a copy of your personal data being held or processed by us.
Your request above is however subject to:
(a) our right to refuse your request as allowed under the PDPA; and
(b) your payment of charges imposed by us for processing the abovementioned request(s) made by you.
It shall be your responsibility to update and check the accuracy of your personal information supplied to us or held by us and we shall not be responsible for any inaccuracy or error found in your personal information.
Limiting Information Processing
You have the option of withdrawing your consent or limiting or preventing distribution or processing of your personal information, or personal information relating to other persons or entities who may be identified from your personal data, by e-mailing our customer support at info@elsonlaw.me
Changes to Privacy Notice
Please note that this privacy notice may be amended from time to time at our own discretion and it is your responsibility to visit the Websites on a regular basis to keep yourself informed of updates and changes. By continuing to use the Websites and the services provided therein or by omitting to withdraw your consent, you are deemed to have accepted and consented to all of the terms set out herein and any such revisions/updates/amendments made to us from time to time.
- English version shall prevail
This Privacy Notice is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DarrenLiew CFP – Will Writing Services Cheras, Kuala Lumpur.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Malaysia
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to DarrenLiew CFP – Will Writing Services Cheras, Kuala Lumpur, accessible from https://darrenliewcfp.com.my/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: darrenliewcfp@gmail.com
By visiting this page on our website: https://darrenliewcfp.com.my/
By phone number: 60122869270
By mail: No L3-6 , Retail Office , Menara Mutiara Sentral , No 2 , Jalan Desa Aman 1, 56000 Kuala Lumpur